{"id":36580,"date":"2024-06-13T06:10:45","date_gmt":"2024-06-13T06:10:45","guid":{"rendered":"https:\/\/roibos.com\/faqs\/how-to-open-a-ticket-to-the-roibos-support-team-and-keep-track\/"},"modified":"2024-06-13T06:10:45","modified_gmt":"2024-06-13T06:10:45","slug":"how-to-open-a-ticket-to-the-roibos-support-team-and-keep-track","status":"publish","type":"faqs","link":"https:\/\/roibos.com\/es\/faqs\/how-to-open-a-ticket-to-the-roibos-support-team-and-keep-track\/","title":{"rendered":"How to open a ticket to the Roibos Support team and keep track?"},"content":{"rendered":"<p data-pm-slice=\"1 1 []\"><strong>Step 1) Access your own dashboard: <\/strong>Log in to Roibos and access your dashboard.<\/p>\n<p><strong>Step 2) Navigate to the Support section: <\/strong>You will find it in the dashboard at the top right. <strong>Step 3) Click on in one of the options of what we can help you with.<\/strong><strong>Step 4) Complete the form and click on Send<\/strong><strong>Step 5) Ticket Summary. <\/strong>You will see a summary about the Ticket you just opened to the Support team. Congratulations! You have raised a Ticket to the Roibos Support team. Remember, you can access all your Tickets Status and information through the Requests button on the top.<\/p>\n","protected":false},"featured_media":0,"template":"","categoria_faq":[81],"class_list":["post-36580","faqs","type-faqs","status-publish","hentry","categoria_faq-distribution-partner-es"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/roibos.com\/es\/wp-json\/wp\/v2\/faqs\/36580","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/roibos.com\/es\/wp-json\/wp\/v2\/faqs"}],"about":[{"href":"https:\/\/roibos.com\/es\/wp-json\/wp\/v2\/types\/faqs"}],"wp:attachment":[{"href":"https:\/\/roibos.com\/es\/wp-json\/wp\/v2\/media?parent=36580"}],"wp:term":[{"taxonomy":"categoria_faq","embeddable":true,"href":"https:\/\/roibos.com\/es\/wp-json\/wp\/v2\/categoria_faq?post=36580"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}