Roibos is looking for a Key Account Manager to manage relationships with our most important clients. This role is essential for maintaining and developing long-term strategic relationships.

Key Responsibilities:

• Manage relationships with key accounts, ensuring they gain maximum value from our platform.
• Act as the main point of contact for key clients, understanding their needs and anticipating their demands.
• Collaborate with internal teams (support, product, sales) to resolve issues and optimize the client experience.
• Regularly track account performance and propose continuous improvements.
• Negotiate and renew contracts with strategic clients.
• Identify opportunities for business expansion within existing accounts.

Requirements:

• Previous experience in key account management, preferably in technology or hotel distribution.
• Excellent communication and negotiation skills.
• Ability to manage multiple strategic relationships simultaneously.
• Advanced level of English and Spanish.
• Strong customer orientation and long-term relationship-building skills.

What we offer:

• Professional development opportunities in a dynamic and international environment.
• A collaborative team that values shared success and long-term growth.

Roibos is looking for an Optimization Manager to lead continuous improvement efforts across our internal processes and platform efficiency. This role is essential to ensuring our marketplace operates at the highest performance levels.

Key Responsibilities:

• Identify improvement opportunities in operational and technical processes within the platform.
• Develop and implement strategies to optimize efficiency and service quality.
• Collaborate with development, sales, and operations teams to ensure solutions are practical and scalable.
• Analyze performance data and propose improvements based on tangible results.
• Oversee the implementation of improvements, ensuring changes are effectively made.

Requirements:

• Experience in optimization or continuous improvement roles, preferably in technology or distribution.
• Strong analytical skills with the ability to work with large datasets.
• Knowledge of Agile methodologies and continuous improvement processes.
• Advanced level of English and Spanish.
• Results-oriented approach and project management skills.

What we offer:

• A collaborative work environment with great opportunities for growth.
• The chance to lead key projects in a constantly evolving company.

Roibos is looking for developers to join our Development Team, a small group of professionals working on strategic projects aligned with the various products Roibos offers.

We are looking for developers with .NET experience, who are eager to keep learning and want to grow their career in the programming world.

We work on diverse projects and architectures, always seeking the most suitable solution for each situation. Regardless of the chosen solution, we apply the same principles: addressing needs, scalability, stability, responsibility, and quality.

We are looking for responsible, demanding, proactive, and autonomous individuals.

We work with Agile methodology, using short sprints with JIRA.

Responsibilities / Knowledge:

• FullStack development in C# .NET Framework and Net6 (minimum 3 years of experience).
• Blazor Server.
• Version control systems: GIT, DevOps, and CI/CD tools.
• REST API, SOAP web services, and GRPC Microservices.
• Microsoft SQL Server databases.
• Data formats such as JSON and XML.
• Unit testing.

What we offer:

• Join a fast-growing company that is constantly evolving and improving.
• Have your own personal career plan.
• Enjoy health insurance discounts.

At Roibos, we are looking for an Onboarder to play a key role in our sales team, helping client agencies to quickly and efficiently integrate into our platform. If you have experience in onboarding management and are passionate about working in an innovative and dynamic environment, this position is for you.

Key responsibilities:

Manage the complete onboarding process to ensure the correct set-up of client agencies on the platform.
Streamline the integration of new agencies, achieving their productivity in the shortest possible time.
Accompany the client from the signing of the contract until optimum production levels are reached.
Work closely with the sales team, leading the process of incorporating new clients.
Be the main point of contact during the activation of agencies in Roibos.
Organise training sessions to ensure effective client adoption of our tools.
Lead kick-off calls for new agencies, providing ongoing support during implementation.
Ensure agencies understand our value proposition and optimise their growth opportunities through our platform.
Oversee and report on onboarding progress, ensuring deadlines and targets are met.

Requirements:

Previous experience in customer onboarding management, preferably in technology or distribution.
Excellent communication skills in Spanish and English (written and spoken).
Ability to work autonomously and as part of a team, with excellent organisation and attention to detail.
Results-oriented, with a focus on continuous improvement.
Flexibility to adapt to a dynamic and fast-growing environment.

What we offer:

Being part of an international and highly dynamic team, committed to innovation in the hotel sector.
Opportunities for professional development and growth within the group.
A collaborative work environment where effort, dedication and shared success are valued